Dave Smith, President

David has spent the last 25 years helping highly regulated organizations streamline their operations through digital transformation. As a thought leader in Process Automation, Lean Six Sigma and Agile Design Techniques, he has been responsible for identifying, adopting and delivering the BPM, RPA and AI solutions that are the basis for our organization’s product and service offerings.

“BPM and RPA solutions have been around for a while but have continued to evolve in terms of out of the box case management, third party integration, and mobile capabilities. With the advent of these technologies being offered as Low Code Platforms as a Service (PaaS) our clients are seeing tremendous returns by being able to internally automate manual processes and replace complex legacy systems with project times measured in weeks as opposed to months or years.” – David Smith

David’s has served a wide array for clients in the areas of Pharmaceutical Manufacturing, Biotech, Life Sciences, Healthcare, Financial, Banking, Insurance, as well as Federal, State and Local Government. He has recently worked with clients such as Freddie Mac, Inter-American Investment Corporation, Department of Defense, Massachusetts Department of Revenue, NuLife Med, Tarrant County Texas, and National Rural Utilities Cooperative Finance Corporation.

Neil F. Costello, CEO

Neil spent the last 20+ years in a various executive positions including large publicly traded, small/medium rapidly growing and start-up enterprises, which uniquely range from energy, to manufacturing to healthcare. That breadth of experience crystallized his understanding of business processes and the historical challenges businesses face finding solutions that drive process efficiency, truly unify data, and flexibly and affordably position businesses to design, develop and modify applications given rapidly evolving demands.

As the CEO of GxP Partners, Neil’s focus is on evolving and honing GxP’s ability to help business owners and leaders uncover the transformative value associated with Business Process Management, Case Management and Robotic Process Automation within a unified data environment on a Low Code Platform.  Gone are the days that only large companies can afford exponentially powerful technology solutions. GxP Partners recognizes application development is undergoing a sea-change and is in the forefront of helping companies of all size and scale achieve digital transformation.

After graduating from the U.S. Military Academy, Neil served as an officer in the US Army. He is a veteran of Desert Storm and bronze star recipient.

Neil and his family (wife Anita and three sons, John, Christopher and Peter) live in Peachtree City, GA.

H. Karl Dimlich, Director - Business Development and Strategy

Karl is a Senior Director at GxP Partners and brings over 25 years of diverse business experience to the firm. For over 20 of those years, he worked on Wall Street in a variety of capacities on both the buy and sell side. He brings to GxP Partners his experience as technology analyst and portfolio manager and as an institutional equity sales person for firms like Oppenheimer. Karl has also had entrepreneurial and start up experience with in the aircraft leasing and restaurant industries. Karl is married and lives in Hoboken, NJ with his wife and with three cats. He is an avid golfer, and a sommelier. He graduated from Lafayette College, has an MBA from the University of Connecticut, and is a CFA charter holder from 1999.

Michelle Dowalo, Director of Operations

As Director of Operations, Michelle oversees corporate planning and strategic direction to ensure continued value for both employees and customers. Michelle’s 23-year stewardship, her keen attention to detail, and her flexibility to work with all aspects of the business has contributed to GxP Partners’ success. Prior to joining GxP Partners, she was a buyer at a leading provider of industry-focused technology solutions to the distribution industry.

Michelle resides in Levittown, PA with her husband Jeff, her daughter Sarah, who is a softball pitcher in college and is studying genetics, and her daughter Jen, who teaches horseback riding, and is studying to become a veterinarian.


Learn more how GxP and low-code technology can help you improve productivity, generate cost savings and increase revenue.